About 27% of your calls go unanswered — and each one is roughly a $1,200 job walking to the shop that picked up. We answer every call in five minutes, day or night. Works with Housecall Pro, Jobber — or nothing at all.
It's not that you don't care — it's that one front desk can't do it all. One receptionist pulled away by walk-ins and techs, three lines ringing through the morning rush, the phone after 5pm and all weekend, the summer peak when everyone calls at once. Something has to give — and it's usually the call you never even hear about.
Customers call and nobody answers — and 85% never call back (CallRail).
After-hours and weekend calls — up to 41% — go straight to voicemail.
You call back hours later, and they've already booked the shop that picked up.
The basic package does one thing brilliantly — it turns every call into a booked outcome, so problems 01–03 simply stop. Three moves, fully done for you:
AI answers on the first ring — through the rush, after 5pm, all weekend — so no caller ever lands in voicemail.
Any call we can't finish gets an instant text back, so the caller doesn't dial the next shop while they wait.
We qualify and drop the appointment straight onto your calendar — Housecall Pro, Jobber, or ours. A booked job, not a missed call.
We show you exactly what your phones are costing you — in dollars, from your own numbers.
We plug the biggest leak and prove it on your phones. Pay-on-results — you don't pay until it books jobs.
The whole system lives in your accounts. We maintain and grow it — but it's yours to keep.
A short sample of the Never-Miss Line picking up an after-hours call and booking the job — what your customers would hear instead of voicemail.
Do your FREE brief audit first — we grab your shop's details, then set up a personalised live test call: your phone rings, you play the customer, and it answers as your shop. You opt into the AI-demo call right in the audit form.
Get your FREE brief audit →Your competitor takes 42 hours to call back. You'll take five minutes — automatically, after hours, in season, every time. That's the difference between a booked job and a voicemail nobody hears.
Once the phones are handled, these are the next places revenue slips away. We fix them too — the Growth plan below covers them.
Old estimates go cold with no follow-up — booked revenue, gone quiet.
Your Google profile hasn't been touched in weeks, so you slide down the map.
Happy customers never get asked for the review that wins your next one.
The Growth plan handles the rest of your front office — the same done-for-you way, on top of the Never-Miss Line.
Form fills and messages get an instant callback — so online enquiries convert like a phone call, not a someday-maybe.
Old, unbooked quotes get a systematic follow-up sequence — booked revenue you'd already written off.
After every job, the happy customer gets asked for a review — automatically. More stars, higher on the map, more calls.
The big AI answering services are built for 20-truck shops on ServiceTitan and priced like it. We do the same outcome for a shop your size — done-for-you, and you own it, not a login.
Custom-built into your own accounts and number. We maintain, support, and grow it — but if you ever leave, you keep the whole system. No hostage software, no per-seat login.
Miss 1 in 4, book back a third of those, at a modest $400 average ticket:
"55% of bad HVAC reviews are about slow response. Reply in five minutes and you're 21× more likely to book. Every extra star is worth 5–9% more revenue."Sourced: BBB 2023 · MIT Lead-Response · Harvard Business School / Luca — verified, not vendor claims
No. A bot is one piece. This is a done-for-you front-office system — answering, missed-call text-back, speed-to-lead, review-collection and follow-up — set up and run by our team, and connected to whatever software you already use.
Plans start at $500/mo, and the 30-day pilot is pay-on-results — $0 upfront. We set the exact number to your call volume on the free audit. As a rule of thumb, one recovered job a month more than covers it.
Yes — Housecall Pro, Jobber, Service Fusion, or nothing at all. You don't change your phone number or your tools. The system sits on top of what you already run.
Yes. It's built into your own accounts and number. We maintain and improve it, but it's yours — not a subscription you're locked out of the day you stop paying.
Then you don't pay. The pilot is pay-on-results: we plug your biggest leak and you only pay once it's booking you jobs.
A small, hands-on glocal team that builds and runs the system for you and stays with you as you grow. You'll always deal with real people, not a ticket queue.